Credits and organisation settings

Are document storage, form credits and AI credits the same thing?

These measure different resources: form capacity/JSON processing, supporting-document storage and optional AI usage.

Navigation: Open Forms 145/146 → Forms Dashboard → top-bar credits; Settings → Usage; Vidhi AI

How to do it

  1. Read Form 145/146 balances for filing-workspace capacity.
  2. For activated WrapTax Storage, open Settings → Usage for bytes used/allocated.
  3. Read Vidhi AI's own plan/usage or confirmation when using the assistant.
  4. Match an error to the relevant resource before purchasing or requesting an increase.

What to expect

A storage request does not add form slots, and a form purchase does not guarantee an unlimited AI or Microsoft allocation.

Important details

  • Eligible paid form purchases can qualify for additional WrapTax storage through its review mechanism.
  • SharePoint uses Microsoft storage, while WrapTax per-file/category limits still apply.

Still need help?

Tell us the form type, step and error message. Mask PANs, TINs, credentials and client information before sharing an example.

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