Product guide

Forms 145/146 Guide

Step-by-step guides for form preparation, bulk processing, portal actions, remittees and supporting documents.

94 answers

Storage and SharePoint

What should I do if SharePoint is disconnected or unhealthy?

Reconnect restores Microsoft access to the selected destination; disconnecting is not a provider migration.

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Storage and SharePoint

Will changing organisation or remittee names break document links?

Document identity is not the display name alone. Organisation-name edits retain the existing storage folder.

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Lists, reports and record management

How do I find a form in a long list?

Search the correct organisation and form/Part list instead of treating all forms as one register.

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Lists, reports and record management

What does Archive do, and can I unarchive a form?

The current Form 146 and Part D lists offer Active/Archived views and archive/unarchive selection actions.

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Lists, reports and record management

What should I check before deleting a form?

Deleting a form is not always local-only: list flows can also delete a linked portal draft.

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Lists, reports and record management

Can I reuse a Form 145 as a starting point?

The list clone action creates another local draft; Part D additionally asks for its new remittance date.

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Lists, reports and record management

How do I export a register or open reports?

These are three different controls: data export, a form-list report, and per-operation batch reports.

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Lists, reports and record management

Can I control the names of downloaded portal PDFs?

The PDF download flow offers filename patterns; available options depend on whether an acknowledgement exists.

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Credits and organisation settings

Where do I check available Form 145 and Form 146 credits?

The top bar displays separate available/limit balances for Form 145 and Form 146.

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Credits and organisation settings

How do I avoid buying credits for the wrong organisation?

The Forms 145/146 Buy Credits control uses the current forms-organisation context.

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Credits and organisation settings

Are document storage, form credits and AI credits the same thing?

These measure different resources: form capacity/JSON processing, supporting-document storage and optional AI usage.

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Credits and organisation settings

How do I turn Show form review suggestions on or off?

An organisation Admin controls optional suggestions independently of mandatory validation and storage activation.

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Credits and organisation settings

Where can an admin review document activity?

The document activity log is server-paginated and separate from form Batch Reports/Submission Log.

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Credits and organisation settings

How should I use optional AI assistance in a form workflow?

Vidhi AI is an optional Form 146 assistance workflow with review/apply steps; it does not replace professional verification.

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Credits and organisation settings

Where can I prepare remittee address fields for bulk filing?

Address preparation is a separate file-mapping/detection tool, available only when enabled for the organisation.

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Credits and organisation settings

How do static profile files help with bulk form preparation?

A static-profile workbook supplies shared portal-style identity/verification fields when profile credentials are unavailable.

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Troubleshooting

Why do Documents buttons say Not active?

Not active means the organisation's document access is disabled. An unactivated storage provider is a separate setup state.

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Troubleshooting

Why does an upload report a file-size verification failure?

Size verification is a post-transfer/provider check, separate from the uploader's 5 MB file-size limit.

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Troubleshooting

Why is Download or Preview disabled for a file?

Readiness, permissions and format/provider preview support control these actions separately.

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Troubleshooting

What should I do when a portal action reports an extension/account problem?

Use the badge's exact connection/account guidance before retrying the action.

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Troubleshooting

What should I do if an action reports insufficient credits?

Identify whether the failed action needs a local form slot or is deducting credits for JSON generation.

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Troubleshooting

Why can I not find a form or its documents?

Check organisation, form Part, filters, record state and document owner before assuming data was lost.

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